The Strategic Advantage of Proactive Resourcing

Across every industry, IT and finance leaders face a common challenge: maintaining ERP transformation project momentum and ensuring business continuity amid fluctuating team availability. Whether due to unplanned absences, annual leave, knowledge gaps or competing TechnologyOne project commitments, resource gaps can quickly affect project delivery, operational efficiency, and overall morale. The unexpected should be expected, and proactive planning and strategic team augmentation turn these challenges into opportunities to strengthen performance and safeguard outcomes throughout the year.

Securing additional TechnologyOne support ahead of anticipated resource gaps is not just a short-term fix. It is an investment in resilience, business continuity, and the achievement of strategic objectives. By engaging in regular system reviews, tailoring support packages to your needs, and accessing on-demand expertise, your organisation can remain agile and confident through periods of change, peak project cycles, or shifting priorities. 

With 43% of TechnologyOne users focusing on getting the basics right with their systems¹, the need for a proactive, partnership-driven approach has never been clearer. This article explores how forward-thinking leaders are leveraging these strategies year-round to ensure projects and operations remain on track and under budget for success.

Don’t Let Your TechnologyOne Projects Slip for Lack of Resources

Project momentum is hard-earned and fragile. Especially when organisations highlight a lack of support as a reason for delayed or challenged projects. This can cause delays and missed deadlines with cost implications to the bottom line. 

Rather than reacting to costly delays as they arise, organisations can take control by partnering with a consultant to keep projects on track. A proactive, ongoing partnership helps ensure on-time and on-budget project delivery. A lesson well understood by those who have felt the impact of overruns on the bottom line. 

We relied heavily on a single resource. I wore the hat of the project manager, the business analyst, the change manager, worked with the SMEs to create back-office functionality, did all the training of all the end-users, and wrote all the work instructions and user guides.²

TechnologyOne Customer

Proactive resourcing enables you to:

1. Maintain Critical Timelines: Keep your projects on schedule by planning and supplementing resource needs well in advance. Experienced consultants can step in to manage essential tasks or oversee project milestones, minimising slowdowns and supporting delivery.
2. Reduce Team Burnout: Relying on staff to cover additional project responsibilities leads to fatigue and stretched morale. Supplementing with external support enables your people to focus on their core roles, ensuring productivity and wellbeing throughout your team.
3. Mitigate Project Risk: Gaps in expertise or oversight can result in costly errors. Experienced oversight ensures that governance, quality assurance, and key deliverables are never compromised.
4. Tailor Support to Your Needs: Every project is different, so support should be too. Our approach is flexible and shaped around an organisation’s specific requirements.

The risks of under-resourcing or relying on ad hoc support are well known. TechnologyOne migration and transformation projects are often delayed due to internal capacity gaps or limited specialist expertise. By proactively embedding additional resources, you strengthen your organisation’s resilience; ensuring projects stay on track, teams remain supported, and outcomes are delivered with confidence.

Complement Support Teams and Ensure Business Continuity

Enterprise systems underpin every Business-as-usual (BAU) function in an organisation and are relied upon as the backbone of your daily operations. IT support, finance, administration, and governance roles are essential to reliable outcomes. During periods when 46% of organisations cite staff education as a top concern¹, having the right backup in place is critical.

By partnering with a trusted provider, you can:

• Ensure Uninterrupted Operations: Maintain helpdesks, system administration, compliance, and financial processes seamlessly with your assigned consultant available to step in as needed.
• Access On-Demand Expertise: Access the knowledge and skills required to resolve issues when required and keep your business moving.
• Gain Peace of Mind: With a partner ‘on-call’, you can trust that your essential functions are covered; enabling leaders to focus on priorities and your teams to excel.
• Achieve Business Continuity: Maintain business continuity by ensuring your operations continue smoothly during periods of change.

Utilising our Lánluas Supported Application Service means your business retains flexibility and resilience at all times.

The Smart Move: Booking Early 

Astute clients don’t just respond to immediate needs; they plan ahead for long-term success. Securing resource support in advance of upcoming projects, expected leave periods, or major transformation initiatives delivers clear benefits. 

A proactive approach means you can:

• Get a Head Start on Planning: Use quieter periods or available bandwidth to conduct comprehensive system reviews, identify improvement opportunities, and prepare for upcoming projects before business ramps up.
• Onboard Resources and Align Systems Early: Welcoming consultants ahead of key initiatives ensures effective integration and enables your technology and teams to be fully aligned and prepared. “We need to stop thinking of these projects as just tech upgrades; it’s about the outcomes and benefits you achieve.” ²
• Secure Top Talent: Access to experienced consultants can be limited. Securing support early helps ensure the right expertise is available when you need it, reducing the risk of resourcing delays.
• Create a Roadmap for Continued Success: Routine audits and strategic system assessments help you adapt to changing business needs, regulatory requirements, and evolving goals. Ensuring your TechnologyOne investment continues to deliver value throughout its lifespan.

Transforming resource preparation from a reactive process to a planned, strategic approach leads to improved outcomes, greater agility, and stronger organisational confidence.

Secure Your Success with a Trusted TechnologyOne Partner

True leadership means supporting your people, minimising risk, and driving consistent results. By taking advantage of Lánluas’s strategic support model, addressing resource gaps ahead of time, investing in project support, you can ensure ongoing productivity and project success, even when challenges arise.

The true strength lies in a cohesive strategy to align these approaches and build a foundation of support and continuous improvement. Meaning projects are delivered efficiently, systems remain optimised, and teams are supported through every stage of the business cycle. Combining proactive planning with flexible support ensures stability, adaptability, and sustained success between both operational and strategic priorities.

Whether you want to keep current projects on track, support your day-to-day operations, or future-orientate your enterprise systems now is the right time to act. 

Contact us today to discuss how our TechnologyOne consultants can support your teams at every stage of your journey. 

1. Survey of 92 TechnologyOne users in Australia, New Zealand, and the United Kingdom, July 2023
2. Lánluas Consulting, 2025. TechnologyOne CiA Cloud adoption: Drivers, challenges & benefits.